This Help System represents our absolute best effort to provide you with a resource that can not only answer your questions, but that does so thoroughly and easily. When you have a question, please begin by consulting on-line Help for an answer.
If Help cannot answer your question, you can contact tech support.
If you call on the telephone:
Before calling: If calling to discuss an error message, please turn on error logging. Then rerun and duplicate the error, print out the new entry in the error log, and have the logged information at your fingertips. Better yet, e-mail or fax it to us.
When you call: Please have your computer up, running VBLM, and within reach of the phone.
If support is not available when you call, leave a message and we will call you back ASAP.
Technical Support is NOT available at our toll-free sales number.